Our commitment to your privacy

Innovative Food Holdings, Inc., which term includes its subsidiaries, affiliates, directors, officers, agents and employees (collectively, “Innovative”, “IVFH”, “we” or “us”) values your privacy and is committed to protecting personal information that you provide to us on Websites (as defined below) we operate. In particular, we are committed to providing you with a secure online environment whenever you visit a website operated by us. We want you to feel confident regarding exactly what online information we collect, why we collect it, how that information is used and how it is safeguarded.

This Website has been created to provide information about us to our users (“you,” or “your”), including information about our various products and services (the “Services”). By using our Website, you agree to our terms and conditions, including this Privacy Policy and you consent to our privacy practices. This includes the use and disclosure of any personal information you have shared with us and its transfer to and storage on our servers.

Our Privacy Policy

To fully and clearly explain how we collect, use and share online information about you, we have adopted this privacy policy (“Privacy Policy”). This Privacy Policy is applicable to this website and to all websites operated by us which link to this Privacy Policy website page as being the applicable privacy policy for such website (collectively, the “Websites” and each a “Website”). This Privacy Policy is not applicable to information that is collected by us via means other than through the Internet. This Privacy Policy is also not applicable to websites that are not our Websites. As part of our Services we will provide hyperlinks on our Websites to websites operated by parties other than us, such as social media websites. IVFH does not control the activities of those other websites. Please carefully review the privacy policy applicable to each such website before providing any personal information on such website.

Please read this Privacy Policy thoroughly and feel free to contact us if you have any questions. This Privacy Policy sets out the principles governing our use of your personal information and it applies to you as soon as you first use the Website. Moreover, you are deemed to have agreed to be bound by it upon your first use of the Website. If you do not wish to continue to be bound by this Privacy Policy, you should stop using the Website now. Your continued use of the Website constitutes your acknowledgement and acceptance of the terms and conditions of this Privacy Policy and your approval for the collection, processing, use and transfer of data and personal information described herein in accordance with the provisions of this Privacy Policy.

Why does IVFH collect online information?

We collect information online in order to meet our legitimate business objectives, including but not limited to improving the design, manufacture, marketing and distribution of the Website and Services and conducting internal marketing and demographic studies (collectively, “Data Analysis”).

What personal information is collected?

This information may include among other things, your Social Security number, date of birth, gender, marital status, country of citizenship, liquid assets, net worth, education, occupation, employment status, employer contact information, banking and investment information, annual income, and contact information such as your first and last name, phone number, fax number, email address and mailing address. In some instances demographic information will be collected at the same time as your personal information and we may combine that information in order to conduct Data Analysis, which may be done internally or through other technology platforms such as Google Analytics.

How is your personal information collected?

Primarily, all information that we collect from you online is provided by you voluntarily. However, we also use “cookies” that are placed on your computer in order to make your visit to our Website quicker, easier and more enjoyable. Cookies allow us to “remember” your activities on the Website and thus make your current visit more efficient. These cookies also provide us with certain demographic data, including, but not limited to, how many people are visiting the Website, how frequently they are visiting, how they are using the Website, which pages they visited, etc. This information does not include any personal information about you. We do not store any personal information into cookies, nor do we link or combine information collected through cookies to any personal information, except that we may link a cookie to your email address so that you can log-in quicker. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. Your browser must be set to accept cookies in order to access the Website as a registered user.

With whom do we share your personal information?

We do not sell, rent, trade, license or otherwise disclose any personal information concerning visitors to the Website, except as described herein. We may share personal information provided by our Website visitors with third parties we have retained to perform services on our behalf, such as Data Analysis. In addition, we may disclose personal information about you if we are required to do so by law or pursuant to legal process, in order to respond to a request from law enforcement authorities or other government officials, and/or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone submitting or posting any materials to the Website or anyone participating on the Website. We also reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets.

What choices do you have regarding the use of your personal information?

Inasmuch as all information that we collect from you online is provided by you voluntarily (except for cookies, as described above) if you do not wish to disclose personal information, then you are not required to do so. However, your failure to disclose such information may prevent you from gaining access to certain restricted portions of the Website and from enjoying the Services.

If you do not want us to contact you via email or regular mail regarding the Services or other aspects related to our Website, and do not want us to retain your contact information, simply send us an e-mail to info@ivfh.com or call us at 1.888.352.3663 or send us a letter at 28411 Race Track Road, Bonita Springs FL 34135 and we will remove your information from our database. Additionally, in compliance with CAN-SPAM, all bulk emails that we send out will have a link in them that will allow you to remove your information from our mailing lists.

How does IVFH safeguard your personal information?

We only collect personal information to the extent deemed reasonably necessary to serve our mutual business purposes, and we take the appropriate steps to ensure the security and integrity of any personal information you have provided to us. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. We have implemented physical, electronic and procedural safeguards that are designed to protect the security of your information in compliance with applicable U.S. federal and state regulations. These include advanced firewall and password protection for our databases, physical access controls to our buildings and files, and restricted access to your personal information to employees that need to know that information to operate, develop or improve the Services. However, since no method of transmission over the Internet or electronic storage is completely safe, we cannot guarantee the absolute security of your personal information.

How will I know if this Privacy Policy is amended?

We reserve the right to amend or modify this Privacy Policy at any time at our sole discretion. You will be notified of any non-material changes to the Privacy Policy by us posting the amended version of this Privacy Policy on this website page. Please check back periodically to see if the Privacy Policy has been updated. You can tell that changes have been made if the effective date below changes. Any modifications will be made in accordance with applicable laws.

If we amend this Privacy Policy to permit material changes in the way we collect, use, and/or share your personal information, we will notify you of such amendment by sending you an e-mail at the last e-mail address that you provided us (if you have provided us with one), and/or by prominently posting notice of such amendment on the websites where this Privacy Policy is applicable. Any such amendment to this Privacy Policy will be effective thirty (30) calendar days following either our dispatch of an e-mail notice to you or our posting of notice of the changes on such websites. Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any other reason we are not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the amendment described in the notice. In any event, an amendment to this Privacy Policy may permit material changes in the way we use and share personal information that you provided us prior to our notification to you of such amendment. If you do not wish to allow such material changes, you must so notify us (in the manner we specify) prior to the effective date of the amendment. If you provide us this notice, we may choose to deactivate your account or otherwise prohibit you from participating in the Services. Please be advised, however, that regardless of whether you provide such notice to us, any such amendment to this Privacy Policy will apply to any personal information that you provide us on or after the effective date of such amendment.

What law governs this Privacy Policy?

This Privacy Policy and all of our legal obligations are subject to the laws of the state of Florida and the federal law of the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the State of Florida. IVFH welcomes your comments regarding this Privacy Statement. If you believe that we have not adhered to this Privacy Policy, please contact us by email at info@ivfh.com or regular mail at 28411 Race Track Road, Bonita Springs FL 34135. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Reminder about links to other websites

We are not responsible for the privacy policies or practices utilized by any websites linked to or from our Website. We also take no responsibility for any of the information or content contained on such other website – even if we provide the link to such other website. When you use a link to go from our Website to another Website, our Privacy Policy is no longer in effect, even if we provided the link to such other website. Any of your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website’s own rules and policies. You are cautioned to carefully read the privacy policy and terms of use of such other website before proceeding and certainly before providing any personal information.

Legal notice

We give no guaranty of confidentiality or privacy of any communication or information transmitted on the Website or any website linked to the Site and pursuant to the Electronic Communications Privacy Act Notice (18 USC §2701-2711) you are hereby advised that we will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade secret information, or any other data or information stored on our equipment, transmitted over networks accessed by the Website, or otherwise connected with your use of our Website.

How do I contact IVFH with questions or complaints?

If you have any questions or complaints regarding this Privacy Policy, please contact us in one of the following ways:
Via e-mail at info@ivfh.com, or

By calling us at 1.888.352.3663, or

By sending us a letter at:

Innovative Food Holdings, Inc.
28411 Race Track Road
Bonita Springs, FL 34135

Any personal information you provide to us when contacting us as provided above will not be used to send you promotional materials or for any other purpose other than to respond to your inquiry, unless you so request.