Our commitment to your privacy
Innovative Food Holdings, Inc., which term includes its subsidiaries, affiliates, directors, officers, agents and employees (collectively, “Innovative”, “IVFH”, “we” or “us”) values your privacy and is committed to protecting personal information that you provide to us on Websites (as defined below) we operate. In particular, we are committed to providing you with a secure online environment whenever you visit a website operated by us. We want you to feel confident regarding exactly what online information we collect, why we collect it, how that information is used and how it is safeguarded.
Why does IVFH collect online information?
We collect information online in order to meet our legitimate business objectives, including but not limited to improving the design, manufacture, marketing and distribution of the Website and Services and conducting internal marketing and demographic studies (collectively, “Data Analysis”).
What personal information is collected?
This information may include among other things, your Social Security number, date of birth, gender, marital status, country of citizenship, liquid assets, net worth, education, occupation, employment status, employer contact information, banking and investment information, annual income, and contact information such as your first and last name, phone number, fax number, email address and mailing address. In some instances demographic information will be collected at the same time as your personal information and we may combine that information in order to conduct Data Analysis, which may be done internally or through other technology platforms such as Google Analytics.
How is your personal information collected?
Primarily, all information that we collect from you online is provided by you voluntarily. However, we also use “cookies” that are placed on your computer in order to make your visit to our Website quicker, easier and more enjoyable. Cookies allow us to “remember” your activities on the Website and thus make your current visit more efficient. These cookies also provide us with certain demographic data, including, but not limited to, how many people are visiting the Website, how frequently they are visiting, how they are using the Website, which pages they visited, etc. This information does not include any personal information about you. We do not store any personal information into cookies, nor do we link or combine information collected through cookies to any personal information, except that we may link a cookie to your email address so that you can log-in quicker. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. Your browser must be set to accept cookies in order to access the Website as a registered user.
With whom do we share your personal information?
We do not sell, rent, trade, license or otherwise disclose any personal information concerning visitors to the Website, except as described herein. We may share personal information provided by our Website visitors with third parties we have retained to perform services on our behalf, such as Data Analysis. In addition, we may disclose personal information about you if we are required to do so by law or pursuant to legal process, in order to respond to a request from law enforcement authorities or other government officials, and/or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone submitting or posting any materials to the Website or anyone participating on the Website. We also reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets.
What choices do you have regarding the use of your personal information?
Inasmuch as all information that we collect from you online is provided by you voluntarily (except for cookies, as described above) if you do not wish to disclose personal information, then you are not required to do so. However, your failure to disclose such information may prevent you from gaining access to certain restricted portions of the Website and from enjoying the Services.
If you do not want us to contact you via email or regular mail regarding the Services or other aspects related to our Website, and do not want us to retain your contact information, simply send us an e-mail to email@example.com or call us at 1.888.352.3663 or send us a letter at 28411 Race Track Road, Bonita Springs FL 34135 and we will remove your information from our database. Additionally, in compliance with CAN-SPAM, all bulk emails that we send out will have a link in them that will allow you to remove your information from our mailing lists.
How does IVFH safeguard your personal information?
We only collect personal information to the extent deemed reasonably necessary to serve our mutual business purposes, and we take the appropriate steps to ensure the security and integrity of any personal information you have provided to us. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. We have implemented physical, electronic and procedural safeguards that are designed to protect the security of your information in compliance with applicable U.S. federal and state regulations. These include advanced firewall and password protection for our databases, physical access controls to our buildings and files, and restricted access to your personal information to employees that need to know that information to operate, develop or improve the Services. However, since no method of transmission over the Internet or electronic storage is completely safe, we cannot guarantee the absolute security of your personal information.
Reminder about links to other websites
We give no guaranty of confidentiality or privacy of any communication or information transmitted on the Website or any website linked to the Site and pursuant to the Electronic Communications Privacy Act Notice (18 USC §2701-2711) you are hereby advised that we will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade secret information, or any other data or information stored on our equipment, transmitted over networks accessed by the Website, or otherwise connected with your use of our Website.
How do I contact IVFH with questions or complaints?
Via e-mail at firstname.lastname@example.org, or
By calling us at 1.888.352.3663, or
By sending us a letter at:
Innovative Food Holdings, Inc.
28411 Race Track Road
Bonita Springs, FL 34135
Any personal information you provide to us when contacting us as provided above will not be used to send you promotional materials or for any other purpose other than to respond to your inquiry, unless you so request.